Refund Policy
We aim to provide high-quality services. If you are not satisfied, our refund policy is outlined below.
1. Refund Eligibility
- Refund requests must be made within 7 days of purchase.
- Refunds apply only to first-time purchases of subscription-based services.
- Subscription renewals and one-time purchases are non-refundable.
2. Conditions for Refunds
Refunds may be issued if:
- A technical issue prevents access to our service and cannot be resolved.
- The service does not function as described.
- A billing error or unauthorized charge occurs.
Refunds will not be issued for:
- Change of mind.
- Trading performance dissatisfaction.
- Failure to cancel a subscription before renewal.
3. How to Request a Refund
To request a refund, email [email protected] with:
- Full name and email address associated with your account.
- Transaction details.
- Reason for your request.
Our team will review your request and respond within 7 business days.
4. Processing Refunds
- Approved refunds will be processed within 7 business days.
- Refunds are issued to the original payment method.
- Delays caused by banks or payment processors are beyond our control.
5. Changes to Refund Policy
We reserve the right to modify this Refund Policy. Updates take effect upon posting on our website.
For refund inquiries, contact [email protected].
Company Information
Company Name: SIGNAL HUB BILISIM VE TEKNOLOJI SANAYI TICARET LIMITED SIRKETI
Company Address: Ataturk Mah. Ertugrul Gazi Sk. Metropol Istanbul Sitesi C1 Blok No 2B / 376, Atasehir / Istanbul
Email: [email protected]
